Veri-Tax is excited to continue with our ‘Delivering Customer Happiness’ Monthly Spotlight featuring one of our VOE Processors, Amber Dill!
VOE Processor (Irvine remote team)
Customer Happiness for me is doing everything I can do to complete the VOE in the quickest, most efficient manner. If the client has additional questions that need to be addressed by the employer, I attempt to get those addressed as soon as possible as to not delay the loan for our clients and borrowers. I know the employers generally tend to be busy and overwhelmed so I speak to them as friendly and straight forward as possible and try to add genuine gratitude because their time is precious as anyone else’s.