Veri-Tax is excited to continue with our ‘Delivering Customer Happiness’ Monthly Spotlight featuring one of our Customer Happiness Team representatives, Roxanna Ortiz!
Please read how Roxanna delivers our Customer Happiness Promise below!
Roxanna Ortiz
Verification Processor (Irvine remote)
“The way I deliver customer happiness is to LOL Everyday! I keep a positive and happy attitude throughout my shift no matter what difficulties/challenges I encounter. I assure everyone I come in contact with knows I’m all ears, especially when receiving calls whether it be a client or an employer. I do my best to go above and beyond every order, I touch even if that means taking an extra minute or 2 just to ensure I’ve done everything I possibly could before moving on to the next. I treat every order as if it were mine because we are a team and teamwork makes the dream work!”