Veri-Tax is excited to continue with our ‘Delivering Customer Happiness’ Monthly Spotlight featuring our Account Manager, Leslie Phillipsie!
Please read how Leslie delivers our Customer Happiness Promise below!
Leslie Phillipsie
Account Manager (Pittsburgh, PA)
“Customer Happiness is so very near and dear to my heart. To me, the role “Account Manager” is really about building and nourishing the relationships with our customers. At Veri-Tax we pride ourselves on quick turn times for our products, but I also extend this to fast turn times with my customer communication. I want our customers to know that they when they reach out to me, I will reply back quickly and to the fullest extent of not only my knowledge but those of my colleagues as well. It brings me joy knowing they can depend on me to be there for them. This also extends to my internal Veri-Tax customers as well – we have a family spirit and energy among us. I believe our customers can feel that as well and appreciate it as much as I do.”